At Harlen Pro Sports, we are committed to delivering your tech products quickly, securely, and reliably. This Shipping Policy outlines our delivery process, estimated timelines, and important details related to shipping and handling.
1. Delivery Areas
If you are unsure whether we deliver to your location, please contact us at [email protected] before placing your order.
2. Shipping Timeframe
- Order Processing Time: All orders are processed within 1–2 business days after order confirmation.
- Delivery Time: After processing, delivery typically takes 3–5 business days depending on your location.
- Total Estimated Delivery Time: 4–7 business days from the date of order.
Please note that delivery times may vary due to factors such as weather conditions, courier delays, or high-demand seasons.
3. Shipping Charges
Shipping fees will be clearly mentioned during the checkout process and may vary depending on the delivery location and size/weight of your order.
4. Payment Method
We offer Cash on Delivery (COD) only. Customers must pay in full at the time of delivery in cash. No other payment methods are currently accepted.
5. Order Tracking
Once your order is shipped, you will receive a tracking number via SMS or email to monitor the status of your shipment.
6. Failed Delivery Attempts
If our courier partner is unable to deliver your package due to unavailability or incorrect address:
- A second attempt will be made.
- If delivery fails again, the order will be canceled.
To avoid delivery issues, please ensure all shipping details are accurate at checkout.
7. Damaged or Lost Packages
If you receive a damaged product or your order is lost in transit:
- Contact us within 48 hours of receiving the item (or the expected delivery date) at [email protected].
- We will investigate and arrange a replacement or refund, based on our Return and Refund Policy.
8. Contact Us
For questions about shipping, delivery timeframes, or any related issues, please email:
[email protected]